Frequently Asked Questions
Everything you need to know about our premium Merino wool products.
What makes Merino Tech wool different from regular wool?
Our Merino wool fibers are significantly finer and softer than traditional wool, providing a luxurious feel that is itch-free, moisture-wicking, and naturally odor-resistant.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. We also offer expedited shipping options at checkout for those who need their gear sooner.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.
How should I care for my Merino Tech garments?
To maintain the longevity of your items, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.